Are disconnected systems costing your retail business more than you realise?
Discover what 200 retail tech leaders revealed about the hidden impact of poor integration — and how the smartest brands are preparing for the AI-driven future of Agentic Commerce.
- 60% of retailers say poor integration is costing them — and 1 in 10 are losing over £1M a year.
- Only 27% of brands describe themselves as fully connected and scalable — the rest are stuck firefighting.
- Discover how early adopters are using iPaaS to prepare for Agentic Commerce — where AI-driven operations run themselves.
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Join 200+ retail decision-makers uncovering the state of integration maturity in UK commerce.
Why This Report Matters
Fragmented systems. Lost revenue. Slowed growth.
Retailers are under pressure to connect every touchpoint — from POS to ERP to eCommerce — yet most are still battling disconnected systems, manual fixes, and mounting costs.
This exclusive report reveals:
- How integration maturity correlates directly with growth and scalability.
- The true cost of poor connectivity (including 1 in 10 retailers losing £1M+ a year).
- Why plug-ins and custom builds are failing under modern retail complexity.
“Integration isn’t just an IT task anymore — it’s the foundation of retail agility and growth.”
- Patchworks Retail Integration Report 2025
What you'll learn
Get the insights shaping the future of connected retail.
- Benchmark your business against 200 UK retail tech leaders.
- Identify the red flags of poor integration — before they impact revenue.
- Learn how modern iPaaS solutions simplify complexity and unlock scalability.
- See what it takes to prepare for the rise of Agentic Commerce and AI-led operations.
Who should read it?
If you lead, manage, or optimise retail technology — this report is for you.
Whether you’re a CTO planning your next integration phase, an eCommerce manager tackling platform silos, or an operations leader under pressure to scale — this report gives you the data, benchmarks, and insights you need to take control.